Operations Metrics Example

This example demonstrates operations-focused metrics aligned with DORA and SRE practices.

Overview

The operations metrics example includes 8 metrics:

Metric	Stage	Category	Framework
Service Availability	Runtime	Reliability	SRE
P99 Latency	Runtime	Reliability	SRE
Error Rate	Runtime	Reliability	SRE
Deployment Frequency	Build	Efficiency	DORA
Lead Time for Changes	Build	Efficiency	DORA
Mean Time to Recovery	Response	Reliability	DORA
Change Failure Rate	Build	Quality	DORA
Infrastructure as Code Coverage	Build	Quality	-

File Location

examples/operations-metrics.json

DORA Metrics

Deployment Frequency

How often deployments occur.

{
  "id": "ops-deploy-frequency",
  "name": "Deployment Frequency",
  "description": "Number of deployments per day",
  "domain": "operations",
  "stage": "build",
  "category": "efficiency",
  "metricType": "rate",
  "trendDirection": "higher_better",
  "unit": "deploys/day",
  "baseline": 1,
  "current": 5,
  "target": 10,
  "frameworkMappings": [
    {"framework": "DORA", "reference": "deployment-frequency"}
  ]
}

Lead Time for Changes

Time from commit to production.

{
  "id": "ops-lead-time",
  "name": "Lead Time for Changes",
  "description": "Time from code commit to production deployment",
  "domain": "operations",
  "stage": "build",
  "category": "efficiency",
  "metricType": "latency",
  "trendDirection": "lower_better",
  "unit": "hours",
  "baseline": 168,
  "current": 24,
  "target": 1,
  "thresholds": {
    "green": 24,
    "yellow": 168,
    "red": 720
  },
  "frameworkMappings": [
    {"framework": "DORA", "reference": "lead-time"}
  ]
}

Mean Time to Recovery

Time to recover from incidents.

{
  "id": "ops-mttr",
  "name": "Mean Time to Recovery",
  "description": "Average time to recover from production incidents",
  "domain": "operations",
  "stage": "response",
  "category": "reliability",
  "metricType": "latency",
  "trendDirection": "lower_better",
  "unit": "hours",
  "baseline": 24,
  "current": 2,
  "target": 1,
  "thresholds": {
    "green": 1,
    "yellow": 4,
    "red": 24
  },
  "slo": {
    "target": "<=4 hours",
    "operator": "lte",
    "value": 4,
    "window": "30d"
  },
  "frameworkMappings": [
    {"framework": "DORA", "reference": "mttr"},
    {"framework": "SRE", "reference": "recovery-slo"}
  ]
}

Change Failure Rate

Percentage of deployments causing failures.

{
  "id": "ops-change-failure-rate",
  "name": "Change Failure Rate",
  "description": "Percentage of deployments causing production failures",
  "domain": "operations",
  "stage": "build",
  "category": "quality",
  "metricType": "rate",
  "trendDirection": "lower_better",
  "unit": "%",
  "baseline": 25,
  "current": 8,
  "target": 5,
  "thresholds": {
    "green": 5,
    "yellow": 15,
    "red": 30
  },
  "frameworkMappings": [
    {"framework": "DORA", "reference": "change-failure-rate"}
  ]
}

SRE Metrics

Service Availability

{
  "id": "ops-availability",
  "name": "Service Availability",
  "description": "Percentage of time the service is available",
  "domain": "operations",
  "stage": "runtime",
  "category": "reliability",
  "metricType": "rate",
  "trendDirection": "higher_better",
  "unit": "%",
  "baseline": 99.0,
  "current": 99.95,
  "target": 99.99,
  "thresholds": {
    "green": 99.95,
    "yellow": 99.9,
    "red": 99.0
  },
  "slo": {
    "target": ">=99.99%",
    "operator": "gte",
    "value": 99.99,
    "window": "30d"
  },
  "frameworkMappings": [
    {"framework": "SRE", "reference": "availability-slo"},
    {"framework": "DORA", "reference": "availability"}
  ]
}

P99 Latency

{
  "id": "ops-p99-latency",
  "name": "P99 Latency",
  "description": "99th percentile response latency",
  "domain": "operations",
  "stage": "runtime",
  "category": "reliability",
  "metricType": "latency",
  "trendDirection": "lower_better",
  "unit": "ms",
  "baseline": 500,
  "current": 180,
  "target": 100,
  "thresholds": {
    "green": 100,
    "yellow": 250,
    "red": 500
  },
  "slo": {
    "target": "<=200ms",
    "operator": "lte",
    "value": 200,
    "window": "30d"
  },
  "frameworkMappings": [
    {"framework": "SRE", "reference": "latency-slo"}
  ]
}

Error Rate

{
  "id": "ops-error-rate",
  "name": "Error Rate",
  "description": "Percentage of requests resulting in errors",
  "domain": "operations",
  "stage": "runtime",
  "category": "reliability",
  "metricType": "rate",
  "trendDirection": "lower_better",
  "unit": "%",
  "baseline": 1.0,
  "current": 0.15,
  "target": 0.1,
  "thresholds": {
    "green": 0.1,
    "yellow": 0.5,
    "red": 1.0
  },
  "slo": {
    "target": "<=0.1%",
    "operator": "lte",
    "value": 0.1,
    "window": "30d"
  },
  "frameworkMappings": [
    {"framework": "SRE", "reference": "error-rate-slo"}
  ]
}

Infrastructure Metric

Infrastructure as Code Coverage

{
  "id": "ops-iac-coverage",
  "name": "Infrastructure as Code Coverage",
  "description": "Percentage of infrastructure managed via IaC",
  "domain": "operations",
  "stage": "build",
  "category": "quality",
  "metricType": "coverage",
  "trendDirection": "higher_better",
  "unit": "%",
  "baseline": 40,
  "current": 85,
  "target": 100,
  "thresholds": {
    "green": 90,
    "yellow": 70,
    "red": 50
  }
}

Usage

Validate

prism validate examples/operations-metrics.json

Score

prism score examples/operations-metrics.json --detailed

Expected Output

PRISM Score: 78.2% (Strong)

Operations: 78.2%

By Stage:
  Build:    76.5%
  Runtime:  82.0%
  Response: 75.0%

DORA Performance Levels

Based on the metrics in this example:

Metric	Current	DORA Level
Deployment Frequency	5/day	High
Lead Time	24 hours	High
MTTR	2 hours	Elite
Change Failure Rate	8%	Elite