Maturity Progression Strategies
Organizations can choose different strategies for advancing maturity across domains and layers. Each strategy has trade-offs between speed, risk, resources, and organizational alignment.
Overview
| Strategy | Approach | Speed | Risk | Resources |
|---|---|---|---|---|
| Spike | One area to M5, others at M2 | Fast (focused) | Higher | Concentrated |
| Wave | All areas together (2→3→4→5) | Slower | Lower | Distributed |
| Targeted | Priority to M4, others to M3 | Moderate | Moderate | Balanced |
| Foundation First | All to M3, then selective | Slower initially | Lowest | Front-loaded |
Strategy 1: Spike
Description: Advance one critical capability to Level 5 (Optimizing) while maintaining other areas at Level 2 (Basic).
M5 ████████████████████ ← Critical Area
M4
M3
M2 ████ ████ ████ ████ ← Other Areas
M1
Area1 Area2 Area3 Area4
When to Use
- Competitive differentiation requires excellence in a specific area
- One capability is on the critical path for business success
- Need to demonstrate "what great looks like" to the organization
- Executive mandate for a specific initiative (e.g., "security first")
Pros
- Rapid excellence in the most important area
- Creates champions who can help other teams later
- Demonstrates value of maturity investment quickly
- Focused resources maximize impact
Cons
- Organizational imbalance may cause friction
- Dependencies unmet when advanced area needs immature inputs
- Isolated excellence doesn't lift overall capability
- Burnout risk on the spiked team
Example
A fintech company spikes Security to Level 5:
| Domain | Layer | Current | Target | Rationale |
|---|---|---|---|---|
| Security | Code | M2 | M5 | Regulatory requirement |
| Security | Runtime | M2 | M5 | Customer trust |
| Operations | Runtime | M2 | M2 | Maintain baseline |
| Quality | Code | M2 | M2 | Maintain baseline |
Risk Mitigation
- Ensure M2 baseline is truly stable before spiking
- Plan knowledge transfer from spike team to others
- Set timeline for bringing other areas to M3
Strategy 2: Wave
Description: Advance all areas together through each maturity level: M2 → M3 → M4 → M5.
Wave 1: All to M2 Wave 2: All to M3 Wave 3: All to M4
M5 M5 M5
M4 M4 M4 ████████████████
M3 M3 ████████████████ M3
M2 ████████████████ M2 M2
M1 M1 M1
When to Use
- Organization values consistency and fairness across teams
- Regulatory or compliance requirements apply uniformly
- Interconnected systems require balanced capabilities
- Risk tolerance is low
Pros
- Balanced growth across the organization
- Shared learning as teams progress together
- No capability gaps between areas
- Organizational alignment and culture building
Cons
- Slower to show excellence in any single area
- Coordination overhead across many teams
- Lowest common denominator may slow fast teams
- Resource contention when all teams need similar skills
Example
A healthcare company uses Wave strategy for compliance:
| Phase | Duration | All Domains/Layers Target |
|---|---|---|
| Q1-Q2 | 6 months | All to M2 (Basic) |
| Q3-Q4 | 6 months | All to M3 (Defined) |
| Year 2 H1 | 6 months | All to M4 (Managed) |
| Year 2 H2 | 6 months | All to M5 (Optimizing) |
Risk Mitigation
- Allow some flexibility for teams that are ready to advance
- Define clear "wave completion" criteria before advancing
- Create peer support networks across teams at same level
Strategy 3: Targeted
Description: Advance priority areas to Level 4 (Managed) while bringing others to Level 3 (Defined).
When to Use
- Clear strategic priorities exist
- Resources are constrained
- Some areas have higher business impact than others
- Need balance between excellence and foundation
Pros
- Strategic focus on what matters most
- Pragmatic allocation of limited resources
- Foundation built across all areas (M3)
- Flexibility to adjust priorities
Cons
- Requires clear prioritization (may be politically difficult)
- Some teams may feel deprioritized
- M3 areas may stagnate without advancement path
Example
An e-commerce company targets customer-facing capabilities:
| Area | Priority | Target | Rationale |
|---|---|---|---|
| Operations/Runtime | High | M4 | Customer experience |
| Operations/Response | High | M4 | Incident impact |
| Security/Runtime | High | M4 | Trust and compliance |
| Quality/Test | Medium | M3 | Foundation |
| Security/Code | Medium | M3 | Foundation |
| Operations/Build | Medium | M3 | Foundation |
Risk Mitigation
- Communicate prioritization criteria transparently
- Create advancement path for M3 areas
- Review priorities quarterly
Strategy 4: Foundation First
Description: Bring all areas to Level 3 (Defined) first, then selectively advance based on business value.
Phase 1: Foundation Phase 2: Selective Advancement
M5 M5 ████
M4 M4 ████ ████
M3 ████████████████████ M3 ████ ████ ████ ████
M2 M2
M1 M1
When to Use
- Large organization with inconsistent practices
- M&A integration requiring standardization
- Technical debt creates unpredictable outcomes
- Need to establish baseline before optimizing
Pros
- Consistent baseline across organization
- Reduces variability and risk
- Builds organizational capability broadly
- Informed decisions about where to invest further
Cons
- Delays competitive advantages from advanced maturity
- May frustrate high-performers who want to advance
- Front-loaded investment before seeing differentiation
Example
A company post-acquisition standardizes first:
| Phase | Focus | Target | Duration |
|---|---|---|---|
| 1 | Foundation | All areas to M3 | 12 months |
| 2a | Differentiate | Security to M4 | 6 months |
| 2b | Differentiate | Operations/Runtime to M4 | 6 months |
| 3 | Optimize | Selected areas to M5 | 12 months |
Risk Mitigation
- Set clear timeline for Phase 2 to maintain momentum
- Identify and protect high-performing pockets
- Celebrate M3 achievements to maintain morale
Decision Matrix
Use this matrix to select the appropriate strategy:
| Factor | Spike | Wave | Targeted | Foundation |
|---|---|---|---|---|
| Time pressure | High | Low | Medium | Low |
| Resource constraints | High | Low | Medium | Medium |
| Risk tolerance | High | Low | Medium | Low |
| Organizational consistency | Low priority | High priority | Medium | High priority |
| Clear priorities | Yes | Not needed | Yes | Not needed |
| Regulatory pressure | Specific area | Uniform | Mixed | Uniform |
| Current state | Some areas strong | Uniform low | Mixed | Uniform low |
Decision Flow
START
│
├─► Is there a critical area that MUST be excellent?
│ │
│ ├─► YES: Consider SPIKE
│ │
│ └─► NO: Continue
│
├─► Is the current state highly inconsistent?
│ │
│ ├─► YES: Consider FOUNDATION FIRST
│ │
│ └─► NO: Continue
│
├─► Are resources constrained with clear priorities?
│ │
│ ├─► YES: Consider TARGETED
│ │
│ └─► NO: Consider WAVE
│
END
Hybrid Approaches
Organizations often combine strategies:
Spike + Wave
- Spike one critical area to M4
- Wave all areas to M3
- Continue advancing the spiked area to M5
- Wave remaining areas to M4
Foundation + Targeted
- Foundation: All areas to M3
- Targeted: Priority areas to M4
- Selective: Highest-value area to M5
Progressive Targeting
- Start with 2 priority areas to M4
- Add 2 more areas to M4 each quarter
- Eventually all areas at M4, select few to M5
Measuring Progress
Regardless of strategy, track:
| Metric | Description | Frequency |
|---|---|---|
| Maturity Score | Current level per area | Monthly |
| Level Transitions | Areas that moved up | Quarterly |
| SLO Compliance | % of SLOs met | Weekly |
| Initiative Completion | Projects done vs planned | Monthly |
| Time in Level | Months at current level | Quarterly |
Common Pitfalls
1. Strategy Drift
Starting with one strategy but drifting to another without intentional decision.
Mitigation: Quarterly strategy review, document strategy choice
2. Premature Advancement
Advancing to next level before current level is stable.
Mitigation: Define clear level completion criteria, require sign-off
3. Ignoring Dependencies
Advancing one area that depends on immature inputs.
Mitigation: Map dependencies, coordinate advancement
4. Resource Starvation
Spreading resources too thin across all areas.
Mitigation: Match strategy to available resources, prioritize
5. Measurement Theater
Claiming level advancement without real capability improvement.
Mitigation: Require SLO compliance for level claims, audit
Next Steps
- Assess current state across all domains and layers
- Identify constraints (resources, time, priorities)
- Select strategy using decision matrix
- Define phase targets with timelines
- Communicate strategy to all stakeholders
- Track progress with consistent metrics