Goals
Goals represent strategic objectives that an organization wants to achieve. Each goal has its own maturity model, allowing you to track progress from reactive practices to optimized, industry-leading capabilities.
Goal Structure
A goal contains:
- Identity: ID, name, description
- Ownership: Owner, priority
- Status: active, on_hold, completed, cancelled
- Timeline: Start date, target date
- Maturity: Current level, target level, and a complete maturity model
Goal Maturity Model
Each goal has its own 5-level maturity model that defines what it means to progress from Level 1 (Reactive) to Level 5 (Optimizing) for that specific goal.
Maturity Levels
| Level | Name | Description |
|---|---|---|
| 1 | Reactive | Ad-hoc practices, no systematic approach |
| 2 | Basic | Basic practices in place, manual processes |
| 3 | Defined | Standardized processes, documented practices |
| 4 | Managed | Metrics-driven, SLOs actively monitored |
| 5 | Optimizing | Continuous improvement, industry-leading |
SLO Requirements
Each maturity level specifies which SLOs must be met to achieve that level:
{
"level": 3,
"name": "Defined",
"description": "SLOs tracked, incident response documented",
"requiredSLOs": [
{ "metricId": "ops-availability", "description": "Production SLO" },
{ "metricId": "ops-mttr", "description": "Recovery time tracked" }
],
"metricCriteria": [
{ "metricId": "ops-availability", "operator": "gte", "value": 99.5 },
{ "metricId": "ops-mttr", "operator": "lte", "value": 4 }
]
}
Level Achievement
A goal achieves maturity level N when:
- All required SLOs are met - Each metric referenced in
requiredSLOsmust haveMeetsSLO() == true - All metric criteria are satisfied - Each criterion's value requirement must be met
The system checks levels from 5 down to 1 and returns the highest level where all requirements are satisfied.
Example Goal
{
"id": "goal-reliability",
"name": "Achieve High Reliability",
"description": "Build world-class reliability with elite SLO compliance",
"owner": "VP Engineering",
"priority": 1,
"status": "active",
"targetDate": "2026-12-31",
"currentLevel": 3,
"targetLevel": 5,
"maturityModel": {
"levels": [
{
"level": 1,
"name": "Reactive",
"description": "Frequent outages, no SLOs",
"requiredSLOs": []
},
{
"level": 2,
"name": "Basic",
"description": "Basic monitoring in place",
"requiredSLOs": [
{ "metricId": "ops-availability" }
],
"metricCriteria": [
{ "metricId": "ops-availability", "operator": "gte", "value": 99.0 }
]
},
{
"level": 3,
"name": "Defined",
"description": "SLOs tracked, incident response documented",
"requiredSLOs": [
{ "metricId": "ops-availability" },
{ "metricId": "ops-mttr" }
],
"metricCriteria": [
{ "metricId": "ops-availability", "operator": "gte", "value": 99.5 },
{ "metricId": "ops-mttr", "operator": "lte", "value": 4 }
]
},
{
"level": 4,
"name": "Managed",
"description": "Proactive monitoring, error budgets",
"requiredSLOs": [
{ "metricId": "ops-availability" },
{ "metricId": "ops-mttr" },
{ "metricId": "ops-p99-latency" }
],
"metricCriteria": [
{ "metricId": "ops-availability", "operator": "gte", "value": 99.9 },
{ "metricId": "ops-mttr", "operator": "lte", "value": 1 },
{ "metricId": "ops-p99-latency", "operator": "lte", "value": 200 }
]
},
{
"level": 5,
"name": "Optimizing",
"description": "Self-healing systems, chaos engineering",
"requiredSLOs": [
{ "metricId": "ops-availability" },
{ "metricId": "ops-mttr" },
{ "metricId": "ops-p99-latency" }
],
"metricCriteria": [
{ "metricId": "ops-availability", "operator": "gte", "value": 99.99 },
{ "metricId": "ops-mttr", "operator": "lte", "value": 0.25 },
{ "metricId": "ops-p99-latency", "operator": "lte", "value": 100 }
]
}
]
}
}
Linking Initiatives to Goals
Initiatives can be linked to one or more goals via the goalIds field:
{
"id": "init-monitoring",
"name": "Observability Platform",
"goalIds": ["goal-reliability"],
"phaseId": "phase-q1-2026"
}
Goal Progress Tracking
Calculate Achieved Level
level := goal.CalculateAchievedLevel(doc.Metrics)
fmt.Printf("Achieved: Level %d (%s)\n", level.Level, level.Name)
Check Requirements for Next Level
requirements := goal.RequirementsForLevel(nextLevel, doc.Metrics)
for _, req := range requirements {
status := "Met"
if !req.Met {
status = "Not Met"
}
fmt.Printf("%s: %s\n", req.MetricName, status)
}