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PRISM

Platform for Reliability, Improvement, and Strategic Maturity

PRISM is an Operational Product Management platform for COO-level organizational health monitoring. It provides a unified framework for B2B SaaS health metrics that combines SLOs, maturity modeling, and OKRs into a single coherent system. PRISM enables organizations to understand current health and drive improvement projects across operations, security, quality, product, and AI domains.

Key Features

  • Unified Metrics Framework - Combine operations, security, and quality metrics in a single document
  • 5-Level Maturity Model - Track organizational capability from Reactive to Optimizing
  • Composite Scoring - Calculate weighted PRISM scores across domains and lifecycle stages
  • Customer Awareness Tracking - Model customer awareness states for proactive communication
  • Framework Mappings - Map metrics to DORA, SRE, NIST CSF, and MITRE ATT&CK frameworks
  • Machine-Evaluable SLOs - Define SLOs with operators for programmatic checking
  • CLI Tool - Initialize, validate, and score PRISM documents from the command line
  • JSON Schema - Auto-generated schema for editor validation and IDE support

Roadmap Planning (v0.2.0)

  • Goal-Driven Maturity - Define strategic goals with SLO-backed maturity levels
  • Phase Planning - Organize work into quarters with enter/exit maturity targets
  • Swimlanes - Group initiatives by domain within phases
  • Initiative Tracking - Track deployment status and customer adoption
  • Progress Reports - Generate roadmap reports and SLO compliance summaries

Operations Management (v0.3.0)

  • Value Stream Layers - Full lifecycle from requirements through support (requirements, code, infra, runtime, adoption, support)
  • Quality Domain - Add quality alongside operations and security with ISO 25010 verticals
  • Team Topology - Model stream-aligned, platform, enabling, and overlay teams
  • Service Ownership - Define services with team ownership and layer assignment
  • Golden Signals - Associate latency, traffic, errors, saturation metrics per layer
  • Adoption Metrics - Track product analytics (Pendo, Amplitude) and user engagement
  • Support Metrics - Monitor ticket volume, resolution time, customer satisfaction

Analysis & Export (v0.3.0)

  • Document Analysis - Analyze goals, phases, and SLOs to identify gaps and recommendations
  • Gap Identification - Find maturity gaps, SLO compliance issues, and initiative gaps
  • Roadmap Export - Export to structured-plan/roadmap format with deployment/adoption tracking
  • OKR Export - Export to Objectives and Key Results format for structured-plan
  • V2MOM Export - Export to Vision, Values, Methods, Obstacles, Measures format
  • LLM Prompts - Generate prompts for AI-assisted initiative planning

Enterprise Features

  • Dashforge Integration - Embed PRISM dashboards in dashforge sites or standalone pages
  • Marp Presentations - Generate executive presentations from PRISM documents
  • Excel Export - Export metrics and scores to XLSX for stakeholder reporting

Quick Example

{
  "$schema": "https://github.com/grokify/prism/schema/prism.schema.json",
  "metadata": {
    "name": "Acme Corp PRISM",
    "version": "1.0.0"
  },
  "teams": [
    {
      "id": "payments-team",
      "name": "Payments Team",
      "type": "stream_aligned",
      "serviceIds": ["payments-api"]
    }
  ],
  "services": [
    {
      "id": "payments-api",
      "name": "Payments API",
      "ownerTeamId": "payments-team",
      "layerId": "runtime",
      "tier": "tier1"
    }
  ],
  "metrics": [
    {
      "id": "ops-availability",
      "name": "Service Availability",
      "domain": "operations",
      "stage": "runtime",
      "category": "reliability",
      "layer": "runtime",
      "serviceId": "payments-api",
      "metricType": "rate",
      "current": 99.95,
      "target": 99.99,
      "slo": {
        "target": ">=99.99%",
        "operator": "gte",
        "value": 99.99,
        "window": "30d"
      }
    }
  ]
}

PRISM Score

The PRISM score provides a single composite metric (0.0-1.0) representing organizational health:

Score Level Description
≥0.90 Elite Industry-leading practices
≥0.75 Strong Well-managed, proactive
≥0.50 Medium Adequate, room for improvement
≥0.25 Weak Significant gaps
<0.25 Critical Immediate attention required

Integration with Structured-Plan

PRISM integrates with structured-plan to provide a complete operational planning workflow. PRISM serves as the source of truth for requirements (maturity models, SLOs), while structured-plan handles execution tracking (OKRs, roadmaps).

Architecture

┌─────────────────────────────────────────────────────────────────┐
│                         PRISM (Source of Truth)                 │
│  ┌──────────────┐  ┌──────────────┐  ┌──────────────┐          │
│  │    Goals     │  │   Maturity   │  │     SLOs     │          │
│  │              │  │    Models    │  │              │          │
│  │ "Reliability"│  │  M1→M2→M3→M4│  │ avail>=99.9% │          │
│  └──────────────┘  └──────────────┘  └──────────────┘          │
└───────────────────────────┬─────────────────────────────────────┘
                            │
                            ▼
┌─────────────────────────────────────────────────────────────────┐
│                      LLM Analysis Layer                         │
│                                                                 │
│  Input: PRISM requirements + context (team capacity, etc.)      │
│  Output: Suggested initiatives, phase mapping, dependencies     │
│                                                                 │
│  "To reach M3 reliability by Q2, you need:                      │
│   - Q1: Observability platform (enables SLO measurement)        │
│   - Q1: Incident runbooks (reduces MTTR)                        │
│   - Q2: SLO dashboards (tracks compliance)"                     │
└───────────────────────────┬─────────────────────────────────────┘
                            │
                            ▼
┌─────────────────────────────────────────────────────────────────┐
│                 Structured-Plan (Execution)                     │
│  ┌──────────────┐  ┌──────────────┐  ┌──────────────┐          │
│  │     OKR      │  │   V2MOM      │  │   Roadmap    │          │
│  │              │  │              │  │              │          │
│  │ Objectives   │  │ Methods      │  │ Phases       │          │
│  │ Key Results  │  │ Measures     │  │ Deliverables │          │
│  └──────────────┘  └──────────────┘  └──────────────┘          │
└─────────────────────────────────────────────────────────────────┘

Data Flow

PRISM Concept Roadmap Export OKR Export
Phase Phase —
Phase.GoalTargets Phase.Goals, SuccessCriteria PhaseTargets
Goal — Objective (one per maturity level)
SLO/MetricCriterion SuccessCriteria Key Result
Initiative Deliverable —
DeploymentStatus RolloutStatus —

RolloutStatus tracks B2B SaaS deployment and adoption:

  • deployedCustomers - Customers with feature available (rolled out)
  • adoptedCustomers - Customers actively using the feature
  • status - not_started, rolling_out, deployed, adopted, paused, rolled_back

Workflow

  1. Define requirements in PRISM - Goals, maturity models, SLOs
  2. Analyze with LLM - Generate initiative recommendations to achieve targets
  3. Export to structured-plan - Roadmap/OKR/V2MOM format
  4. Track execution - Monitor progress against phase targets
# Analyze PRISM document and suggest initiatives
prism analyze prism.json

# Export as roadmap with deployment tracking
prism export roadmap prism.json --with-okrs -o roadmap.json

# Or export as OKR-only document
prism export okr prism.json -o roadmap.okr.json

Getting Started

# Install the CLI
go install github.com/grokify/prism/cmd/prism@latest

# Initialize a new document
prism init -o prism.json

# Validate the document
prism validate prism.json

# Calculate the PRISM score
prism score prism.json --detailed

License

MIT