John's Customer Service Certificates

1. Leadership
   1. Becoming a Customer Service Executive from Alison by Janets
2. Generative AI
   1. ChatGPT for Customer Support from Great Learning Academy by Shantnu Rana
3. Mass Notifications
   1. Everbridge Mass Notification Message Sender Certification from Everbridge
   2. Everbridge CARES Best Practices for Notifications Certification from Everbridge
4. Security
   1. Call Center Security Awareness from KnowBe4

Leadership (1)

Becoming a Customer Service Executive from Alison by Janets

• John's Alison online credential

Generative AI (1)

ChatGPT for Customer Support from Great Learning Academy by Shantnu Rana

• John's Great Learning Academy online credential

Mass Notifications (2)

Everbridge Mass Notification Message Sender Certification from Everbridge

Everbridge CARES Best Practices for Notifications Certification from Everbridge

Security (1)

Call Center Security Awareness from KnowBe4