Stack Overflow is a great site for programming Q&A in general and a great resource for growing developer programs as well. From a developer program perspective, 2000 reputation is an ideal target since it provides the ability to edit any post, treating Stack Overflow more like a wiki, and the ability to create …

Read More

I was recently thinking about developer-oriented knowledgebases and thought it would be a great idea to build a knowledgebase on a static documentation engine like MkDocs or Sphinx. I imagine a project like this could be very useful to developer projects and would love to see it developed. This could be done by adding …

Read More

I recently put together two SDKs to wrap Glip’s inbound webhooks when there’s a desire to have data from other sites integrated into Glip alerts.

I originally built the library as a Ruby SDK since this is one of my go-to languages for quick prototyping, however, after learning that many chat users may not be developers …

Read More

Read the Docs and Slate are two great open source documentation tools. Each has advantages with Read the Docs supporting repo-based documentation and Slate supporting 3-column layout. These advantages make both very useful for documenting SDKs. Given that each has their own strengths, it would be great to be able to …

Read More

I was able to participate on Proofpoint’s Summer Intern panel discussion today and wanted to share my answer to one of the questions: how do you keep learning. When this question came up, I had the luxury of listening to a few of the other panelists before responding with my own answer which consisted of the following …

Read More

As with any field, it is important to have clear terms and definitions so people can communicate clearly and effectively. This page will serve as an ongoing glossary to cover common terms in IT Operations. The definitions for this page will be from a number of sources over time, but is currently from the following book …

Read More

Managing hundreds or thousands of servers for SSL/TLS can be a challenge due to the potential number of certificates involved. To address this, I recently looked into combining two common management features of certificates, wildcard domain names and subject alternative names (SANs) into a “Wildcard SAN” certificate. …

Read More

This is a quick how-to on getting started with Litecoin mining on Ubuntu. Install AMD Catalyst Display Driver To use the AMD card for video, download and install the AMD Catalyst Display Driver for Linux. 1$ unzip amd-catalyst-13.12-linux-x86.x86_64.zip 2$ chmod +x amd-catalyst-13.12-linux-x86.x86_64.run 3$ …

Read More

Once an organization gets to a certain size, it becomes critically important to keep operations nimble to deliver against customer expectations. The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win is a fictional story that helps one understand the complexities of operations. It is written by …

Read More

On February 3, Fox-IT posted a blog article on malicious advertisements being served via Yahoo! which was then discussed by CNN. The compromise was active from December 31, 2013 to February 3, 2014. Fox-IT identified a single IP address that was used to deliver the exploit kit and based on their same traffic, they …

Read More